We will only keep your data for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
We may collect some pieces of data if you seek to place an order on LightUp Nig.
We collect, store and process your data for processing your purchase on LightUp Nig. We may collect personal data including, but not limited to, email address, mobile number, meter number.
We will use the data you provide to enable us to process your orders and to provide you with our services and information offered through our website. Further, we will use the information you provide to manage your transactions with us; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services.
If you prefer not to receive any marketing emails from us, you can choose to unsubscribe at any time.
Payments that you make through LightUp Nig will be processed by payment processors we would have integrated at the time of your request. LightUp Nig does not collect or store your payment details. You must only submit to us or our payment processors information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on LightUp Nig. Here you can view the details of your orders that have been completed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it.
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through LightUp Nig, we collect your personal data on a secure server. We use firewalls on our servers. We do not collect or store payment card details, all payments are done by a third party payment processor. While we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details.
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.